Privacy Policy

Last Updated: May 2026

Welcome to StarTCS. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services related to CCTV Cameras, Security Systems, Video Surveillance, Access Control Systems, Biometric Devices, and other security solutions.

1. Information We Collect

We may collect the following information from customers:

• Full Name
• Mobile Number
• Email Address
• Business/Residential Address
• Service Requirements
• Device & Browser Information
• IP Address

This information may be collected through:

• Contact Forms
• Enquiry Forms
• WhatsApp Chat
• OTP Verification Forms
• Service Requests
• Website Cookies

2. Customer Consent

By submitting your details on our website, enquiry forms, WhatsApp, or OTP verification forms, you expressly authorize StarTCS to contact you and send updates regarding:

• CCTV Cameras
• Security Systems
• Video Door Phones
• Access Control Systems
• Home & Office Security Solutions
• Service Updates
• Installation Updates
• Promotional Offers
• AMC & Maintenance Reminders

Customers agree to receive communication through:

• WhatsApp Messages
• SMS
• RCS Messages
• Email
• Phone Calls

By checking the consent checkbox or submitting the form, the customer confirms that they voluntarily agree to receive such communications.

3. Use of Information

• Provide CCTV & Security Solutions
• Respond to enquiries and support requests
• Process installations and service requests
• Improve website performance and customer experience
• Send promotional and transactional updates
• Share important security system notifications

4. Data Protection

We implement appropriate security measures to protect customer information against unauthorized access, misuse, disclosure, or alteration.

However, while we strive to protect your data, no online transmission or storage method can be guaranteed 100% secure.

5. Sharing of Information

StarTCS does not sell, trade, or rent customer personal information to third parties.

Information may only be shared:

• With authorized service partners
• For legal compliance
• To provide requested services

6. Cookies Policy

Our website may use cookies and tracking technologies to enhance user experience, analyze website traffic, and improve our services. Users can disable cookies through browser settings if preferred.

7. Third-Party Links

Our website may contain links to third-party websites such as WhatsApp, Google Maps, or social media platforms. We are not responsible for the privacy practices of external websites.

8. Customer Rights

Customers may:

• Request access to their personal information
• Request correction or deletion of their data
• Opt out of promotional communications anytime

For any privacy-related requests, customers may contact us directly.

9. Updates to This Policy

StarTCS reserves the right to update or modify this Privacy Policy at any time without prior notice. Users are encouraged to review this page periodically.

10. Contact Us